Technical Council member Douglas Kleeger, CTS-D, DMC-E/S, XTP-E, KCD, shares insights gained from his more than 35-years of experience in the AV industry in his monthly “What Would You Do?” column, as well as “It’s Just Personal, NOT Business” and “Secrets to Success.” His experience as a consultant, integrator, location sound mixer, recording engineer and business owner gives him a unique perspective on the AV industry and how it affects our lives.